We know money can be a worry sometimes and that the current cost of living crisis is affecting many people. To make sure our customers can get the right support for their financial needs, we've partnered with independent charity Citizens Advice.
Citizens Advice can help you with issues including:
Citizens Advice also offers support for businesses if you need help with a consumer problem, such as switching your small business to a new energy supplier or support with your small business' energy bills.
You can find out more about business support from Citizens Advice over on the Business Exchange.
As a Co-operative Bank customer, you can access personalised help and support from Citizens Advice.
You won't have to pay anything to get advice
Citizens Advice won't tell us what you discuss unless you ask them to
Someone will contact you within 2 working days
Citizens Advice is there to help and will not judge your situation
To make sure you get the right help as quickly as possible, there are a couple of things you'll need to have ready before you get in touch:
After following the link below, under 'Select your region', make sure to select 'Co-operative Bank Customer' so you can access Citizens Advice support as a Co-operative Bank customer.
The page is hosted by Citizens Advice Manchester but the service is for all our customers, wherever you live in the UK.
