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Check the status of our online services for personal and business banking.
See the latest news and announcements from The Co-operative Bank.
Switch a current account from another provider to your existing Co-operative Bank account or apply for a new standard Current or Everyday Extra Account.
Switch offer eligibility, criteria and Terms and Conditions apply for this offer.
You can now use your Co-operative Bank debit card abroad and pay in the local currency with no currency conversion fees. These are now free of charge for all our current account customers.
Other fees may apply.
Win a 2-night luxury spa getaway for 2 in the Cotswolds with VISA. The prize also includes spa treatments and dinner at a local restaurant. Plus, you could win a cash prize of up to £2,500. Use your debit card or digital wallet to enter.
Ends 31 August 2026. Full Terms and Conditions apply. UK residents, 18 years and over.
Two catastrophic earthquakes have hit Venezuela and the scale of destruction is huge. DEC charities are working with their local partners to reach people with emergency aid and support search and recovery efforts. The Co-operative Bank and Coventry Building Society are supporting the appeal and raising funds to help.
Our mobile banking app is a quick and secure way to manage your money from your smart devices. View your balance, make payments, check or search recent transactions and more.
"I've been banking with the Co-op for over 10yrs now. The staff have always been very helpful, and the app is great. It's also the only bank where you don't have to worry where your money is being invested."
Get help and support with your Co-operative Bank products and services and take a look at our popular help topics below.
How we keep our services secure, and what you can do to keep yourself safe from financial harm.
Our most popular help topics may help you find the information you need, quickly.
Forgotten login details for online banking
Get help with your everyday banking products, however you prefer to manage your money.
From 1 January 2027 we're proposing to transfer The Co-operative Bank's business to Coventry Building Society.
We've changed the way we confirm your online payments to keep your money safer.
It's a quicker and safer way to pay. Leave your cards and your wallet at home, and just use your phone.
We’ve been recognised as a Which? Eco Provider for the third year running.
By choosing an ethical bank, customers can feel confident that we’re using their money for good. That means that instead of funding the extraction and production of fossil fuels, we’re committed to being part of the climate crisis solution, standing up to protect the planet.
Which? Eco Provider for Current Accounts. October 2023, 2024 and 2025
Published August 2026
As part of a regulatory requirement, an independent survey was conducted to ask approximately 1,000 customers of each of the 17 largest personal current account providers if they would recommend their provider to friends and family. The results represent the view of customers who took part in the survey.
Read our detailed personal current account service quality survey results.
The requirement to publish the Financial Conduct Authority Service Quality Information for personal current accounts can be found on our personal current account service quality information page.
Authorised push payment (APP) scams happen when someone is tricked into transferring money to a fraudster’s bank account. Information about The Co-operative Bank's performance prior to the introduction of the reimbursement requirement in October 2024 can be found in PSR’s latest APP Scams Performance Reportpublished in February 2026.
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