Application help and tracking

Get support before you apply, use our application portal to track your application, or find information about switching to us from another bank.

Before you apply

Need help with your application? Find guidance for different types of applications.

Get application updates in your portal

Once you've submitted your application and received a text message or email from us saying we received your application, you can check the status of it by logging into your application portal.

How to switch to us

The Current Account Switch Service makes switching simple and smooth. Your incoming and outgoing payments will be transferred automatically. It takes seven business days, and if you do a full switch, you’ll be covered by the Switch Guarantee.

This all means you can switch worry-free when you want to.

Find out more about switching

Current Account Switch Guarantee logo

Not found what you're looking for?

Contact our support team