Booking your holiday
Find advice on staying healthy and safe while travelling, and learn how to avoid holiday scams and fraud.
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There's a lot to think about when you travel abroad. We've got tips to help your trip go smoothly.
Find advice on staying healthy and safe while travelling, and learn how to avoid holiday scams and fraud.
Learn about travel insurance, staying connected, and other travel essentials.
Check you have everything you need before you travel. Use our checklist to get ready for your trip.
It's important to research your destination before you book. You should also check for any changes just before you leave. Things to check include:
local laws and customs
national and religious holidays
weather and climate
safety and security information
entry requirements, such as visas or passport rules.
Checking these details can help you avoid unexpected problems and make the most of your trip.
The best place to find this information is the latest Foreign, Commonwealth & Development Office (FCDO) travel advice.
It's important to check official travel advice before you go. Safety conditions can change, affecting your travel insurance. Always look for the latest information and read your policy before you leave. This helps you avoid unexpected costs and ensures you have the right cover for your trip.
Other aspects to think about are transport and accommodation options. Before booking consider:
dates and times of transport
hotel location
cancellation or refund policies
luggage allowances
check-in requirements
additional fees
terms and conditions
Holiday scams are common, so it's important to make sure the company is genuine.
Before you book a holiday:
read reviews from other travellers
visit the company's website
be careful if prices seem much lower than expected
be cautious if there's very little information about the holiday or company
Package holidays combine the main parts of your trip into one booking. This usually includes travel and accommodation. It can also include extras such as airport transfers, meals, or activities. Many package holidays include financial protection. This can help protect your money if the travel company cancels your trip or goes out of business.
Two of the most common types of protection are ATOL and ABTA.
ATOL is a UK government scheme that protects your money if your travel company goes out of business. If they collapse before you leave, you get a full refund. If you're already abroad, they'll bring you home safely.
ABTA is a UK trade association that protects your money if your travel company goes out of business. If the company collapses before you leave, you get a full refund. If you are already on holiday, ABTA will help bring you home. It also checks travel companies to make sure they treat customers fairly and manage complaints correctly.
Consider arranging travel insurance as soon as you book your trip. Depending on the policy, this may provide cancellation cover for eligible events that happen before you travel. Check the policy terms, exclusions and start date to make sure the cover meets your needs.
Travel insurance policies vary depending on factors such as your age, destination, and type of travel. Before buying a policy, check what it covers, including:
trip cancellations
medical treatment and emergencies
lost or stolen belongings
travel delays and disruptions
planned activities or sports
pre-existing medical conditions.
Travel insurance policies can have limits and exclusions. This means there may be situations where you cannot make a claim, or where the amount you can claim is limited. Before you travel, make sure your insurance provides the cover you need.
It’s also a good idea to check official travel advice for your destination, as it may include information about travel insurance requirements or recommendations. Some bank accounts offer travel insurance as part of a package. Check out The Co-operative Bank’s packaged bank account.
For more information on this subject, visit our guide on bank accounts with travel insurance.
Some countries require travellers to have certain vaccinations before they travel. There might also be health advice for your destination that is important to know before your trip. Check vaccination requirements early. Some vaccines must be given weeks before travel for full protection.
If you take prescriptions or other regular medication, check the rules for your destination before you travel. Some countries have rules on certain medicines or you may need to carry additional documents. You can check out the latest guidance on the NHS travel vaccinations page.
It's a good idea to take different ways to pay when you travel. You could bring a debit card, credit card, some cash, and a digital wallet. If one payment method doesn't work, you'll have others to use. Before you travel, it is worth checking:
any fees for spending in a foreign currency
charges for withdrawing cash from cash machines
exchange rates
extra charges from shops or cash machines
alternative ways to pay if your card is lost, stolen, or damaged
information on Section 75 protection
It is important to remember that certain charges can apply when using your card abroad. Check out our travelling abroad page for more information. If you use a credit card to pay for purchases abroad, some purchases costing more than £100 and up to £30,000 may be covered by Section 75 protection, subject to eligibility and the relevant terms and conditions.
You can now use your Co-operative Bank debit card abroad and pay in the local currency with no currency conversion fees. These are now free of charge for all our current account customers. Other fees may apply.
Every bank has its own rules and services for using accounts abroad. Before you travel, make sure you can easily access your account while you are away. A good first step is to check that your contact details are up to date. Your bank may need to contact you if it notices unusual activity on your account or needs to confirm a payment. Keeping your details current can help avoid delays and lower the risk of issues while you are travelling.
It is also important to think about mobile phone access. Check with your mobile network provider to see if your SIM card works abroad and what charges may apply. You might also want to consider an eSIM, which can provide access to local mobile networks and data while overseas.
If you set up your mobile connection before you travel, it can help you stay connected, receive important calls and messages, access online banking, and avoid unexpected charges. See Money Saving Expert's mobile and data roaming guide for more information. The Co-operative Bank mobile app can be accessed overseas with an internet connection. Network or roaming charges may apply.
Every destination has different weather and different circumstances when you arrive. Be sure to pack clothing suitable for the climate and cultural expectations of each destination.
Consider local customs and cultural expectations when selecting clothing. In some destinations, modest dress may be expected, particularly when visiting religious sites or rural communities. Clothing that covers the shoulders, chest, and knees is often recommended. A lightweight scarf or shawl can be useful for additional coverage when required.
Weather conditions can vary throughout your trip, even in traditionally warm or cool destinations. We recommend packing versatile clothing that can be layered to accommodate temperature changes, unexpected rain, or cooler evenings. Checking the local forecast before departure is also advised.
Before you leave, take a moment to review the latest information for your destination and make sure all travel arrangements are in place. Be sure to check:
FCDO travel advice
transport times and booking confirmations
your passport and other travel documents
travel insurance details
suitable payment methods
mobile connectivity details and roaming
emergency contact details
destination entry and health requirements
While you're away, continue to monitor the following:
local travel advice and updates
keep cards, cash and important documents secure
regularly check account transactions using mobile or online banking
be aware of card usage charges abroad
follow local authority and FCDO guidance.
Circumstances can change quickly, so staying informed can help you avoid potential issues while travelling.
A travel checklist should include your passport, visa (if required), travel insurance, transport and accommodation bookings, payment methods, mobile connectivity options, emergency contacts, health requirements, and the latest travel advice. While travelling, continue to monitor local guidance and keep important documents and finances secure.
Check your destination and travel advice
Check your passport, visa, and entry requirements
Book your travel and accommodation carefully
Check if your holiday has ATOL or ABTA protection
Get travel insurance
Check vaccinations, medicines and health requirements
Plan how you'll pay while abroad
Check your bank and mobile banking are ready for your trip
Complete your final checks before travelling
If you are a Co-operative Bank customer, you do not need to inform us of your travel. If you have accounts elsewhere, they may need notifying of your travel plans as every bank will have different processes.
Before travelling abroad, check that your passport, visa (if required), travel tickets, accommodation bookings, travel insurance, health documents, driving documents (if applicable), and emergency contact details are valid and easily accessible. It is also advisable to keep copies of important documents in a separate location.
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