Card support
Explore more ways to manage your cards. Report your card lost or stolen, get PIN support and ATM support, add additional cardholders and more.
Online banking
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Card management
Take control of your debit and credit cards. Find out how to freeze your card.
Manage your cards in digital banking
Card freeze
When your card is frozen, all card controls will be turned on and your card cannot be used. This can help protect your money if you’ve mislaid your card.
You can instantly turn card freeze on and off whenever you like.
You can read about what to do if:
Joint account card settings
Your card settings only apply to your card, not any other card on the account.
How to access card management
To access your card management options:
- Log into our mobile app or online banking.
- Tap 'Cards' and you should see your active cards displayed.
- Select a card.
- Change your card settings.
Read more about our mobile app and online banking.
More ways to manage your account
Discover more ways to get help and manage your account.
Mobile banking
A quick and secure way to manage your money from a smartphone. View your balance, make payments, check recent transactions and more.
Online banking
A convenient and secure way to manage your money from any device with a web browser. Send us a secure message – it's like having your own virtual branch.
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